This methodology further brings a culture of continuous improvement to service delivery and performance. We are aligned with the principles of industry-recognized ITIL management practices, Service Design, Service Transition and Service Operations within our public safety service delivery framework. We have unparalleled experience working with agencies around the globe to design service delivery strategies that successfully support mission-critical operations. From project and field service managers to system technologies and network engineers, our team holds top industry certifications and works hand-in-hand to ensure system availability, performance and security. Comprehensive, ongoing training, knowledge sharing and continued communication of best practices ensure our expert personnel stay sharp and up-to-date. Our team of certified technicians bring years of mission-critical experience. Today’s environment demands a range of uniquely delivered solutions including technical support, monitoring and management services, and cybersecurity solutions that span the entire mission-critical ecosystem – devices, video, software and infrastructure.Īt Motorola Solutions, we uniquely deliver this holistic set of capabilities through Centralized Operations that are enabled by a seamless orchestration of people, processes and tools. You need a holistic set of capabilities that can cater to all your needs. But managing an ever-evolving technology ecosystem efficiently and cost-effectively is complex. For agencies and organizations tasked with mission-critical operations, assuring peak performance is critical.
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